A product can be returned within 7 days from the day it is delivered to a customer. After this period, we will not accept the return. If the product has a warranty, we recommend that you contact us via our phone number 0795542559 or through our email [email protected], or send it to the service center near you.
Acceptable Reasons for Return:
- If the product is defective.
- If the product doesn’t match the product description on the website.
- If the item delivered is a wrong product and doesn’t match the customer’s order on Jazacart.
- If some part(s) of the product is(are) missing.
- If the product delivered is counterfeit and infringe the trademark rights of other brands.
Requirements for Return:
- The proof of purchase; Jazacart purchase receipt.
- A valid return reason.
Jazacart Online does not accept the return of the following items:
- Products not purchased from Jazacart Online.
- Products that exceed the warranty period.
- Products whose warranty cards do not match and was altered.