HOW TO TRACK AN ORDER
(order tarcking)You can now track the status of your shipped orders via your Seller Center portal. With this new feature, you can view the point-by-point movements of your processed orders, including:
– movement from the warehouse to the customer hub;
– each delivery attempt;
– in the case of a failed delivery, movements from hub back to the warehouse
how does it work?
A/ Go to Orders → Manage Orders → Shipped.
There you will find a list of orders with the “Shipped” status.
B/ Find the order-tracking you want to track and click on the sign +.
C/ Then, click on the tracking link in the column “Shipping Information”
D/ You will then be redirected to this map, on which you can see the delivery status and all the details by clicking on “Click to view details”
Far distance may be subject to customs clearance procedures that can cause delays in delivery. To see estimated shipping times for your region, some we ask for patience from customer, in such case we will notity the customer.