Frequently Asked Questions
Do I need a Jazacart account to shop?
Yes, it is a requirement to sign up and get an account in order to shop on Jazacart.
What Shipping Methods Are Available?
For local deliveries within Nairobi, we will send a delivery person to your location. For deliveries outside Nairobi (nationwide), we will send using courier services.
How Long Will It Take To Get My Package?
For deliveries within Nairobi, we offer same-day delivery and next-day (24-hour) delivery for deliveries outside Nairobi.
Do You Ship Internationally?
Not at the moment.
What Payment Methods Are Accepted?
1. Cash 2. Mobile Money using our MPESA Paybill number