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Contact Us For Any Questions

Will I receive the same product that I see in the picture?

Yes. Jazacart attempts to be as accurate as possible. However, Jazacart does not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.

Where can I view my sales receipt?

You can view your receipts and all your past orders in your account dasboard. To access your account page, kindly login.

How can I return an item?

An item purchased from Jazacart can be returned within 7 days at no charge. The product returned should be in good condition and error free.

Will you restock items indicated as “out of stock?”

If a popular item is out of stock, we try hard to restock within 2 weeks. For other items, we try to restock within 1-2 months. However, please understand that restock times will vary greatly because some of the manufacturers we work with are very small.

When do you ship my order?

All orders are shipped once the order has been confirmed. We try hard to make the delivery within 2 days. If there is any delay we will notify you via phone

Do you charge a delivery fee?

JazaCart charges a flat rate delivery of KShs. 300

How do I pay for my order?

Payments are done on delivery via Jazacart MPesa Paybill No: 833449.

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