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Contact Us For Any Questions
Will I receive the same product that I see in the picture?
Jazacart attempts to be as accurate as possible. However, Jazacart does not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.
Where can I view my sales receipt?
You can view your receipts and all your past orders in your account dasboard. To access your account page, kindly login.
How can I return an item?
An item purchased from Jazacart can be returned within 7 days at no charge. The product returned should be in good condition and error free.
Will you restock items indicated as “out of stock?”
If a popular item is out of stock, we try hard to restock within 2 weeks. For other items, we try to restock within 1-2 months. However, please understand that restock times will vary greatly because some of the manufacturers we work with are very small.
Where can I ship my order?
All orders are shipped once the order has been confirmed. We try hard to make the delivery within 2 days. If there is any delay we will notify you via phone
Do you charge a delivery fee?
JazaCart charges a flat rate delivery of KShs. 300
How do I pay for my order?
Payments are done on delivery via Jazacart MPesa Paybill No: 833449.